After receiving a bonus, I proceeded to complete the wager with the max cash out that was 100 USD.I proceeded to try and withdraw and was not able to since I had to renew my KYC data. I sent my documents and for a week I had no response untill it got to the day my bonus expired. My account was verified an hour or two after the bonus expired conveniently. I contacted support and I was told since the bonus expired they could not credit it. I was stolen 100USD because KYC took a week to start the process. They credited some pity 50 free spins in order to soften the issue. They told they could not credit the bonus but credited one?! Why not just credit me the 100USD I fairly wagered?Huge level of incompetence from the whole KYC and support side. I will not be playing in here ever again, and mind that I have been a user of Snatch for over two years and my account has a decent VIP status.

Its an interesting casino to play

wonderful customer service A great platform I love it here

Overall feeling, awesome. I just enjoy playing slots here. Withdrawals are fast, customers service is helpfull. Not bad at all.

I like that I never feel like I'm taking a risk by making a deposit because cashing out it's always simple, reliable and timely. The frequency of new game releases is great and I have gained more and more new favorites.Because there are so many games, I would love it if there were more filters you could use to list them. Filtering for bet denomination, paylines, reels, etc. would be helpful.

Trust pilot is a great casino with all the best games

Pros: Nice design and user experience, lots of games, pretty good initial welcome bonus, support also available most of the time and helpful. Overall recommended!Cons: It's quite rare thing to get some no deposit bonus and freespins at this casino, compared to other casinos.